Returns & Exchanges
At Pure Boutique, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all boutique tags are attached and the garment is in its original condition.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.